Ensuring a Smooth and Stress-Free Departure

When it comes to travel, preparation is key. Confirming your departure 24 hours before your scheduled transferensures that all details are correct, allowing for a seamless and hassle-free experience. While this step is not mandatory, it is highly recommended to avoid any last-minute complications.

Why Confirmation is Important

By confirming your departure in advance:

  • We verify that your pickup location, date, and time are correct.

  • Our team can ensure that your driver is on time and ready at your designated pickup spot.

  • Any last-minute modifications or special requests can be accommodated.

  • You receive reassurance that your return transfer is scheduled as planned.

Upon your arrival in Cancún, our airport staff will provide you with a written confirmation that includes your departure date and pickup time from your hotel. If you do not communicate with us to make changes, your reservation will remain as originally scheduled.

At What Terminal Will the Driver Drop Me Off?

Our drivers are trained to drop you off at the correct terminal of the airline you are flying with. If you have special instructions or preferences, kindly inform us in advance, and we will accommodate your request.

How to Confirm Your Departure

Confirming your departure is simple:

  1. Call or email our customer service team at least 24 hours before your scheduled pickup.

  2. Verify your details (pickup location, time, and airline).

  3. Receive confirmation from our team, ensuring a smooth transfer.

Plan Ahead for a Hassle-Free Travel Experience

While confirming your departure is not obligatory, it helps ensure a stress-free journey by minimizing the chances of miscommunication or unexpected delays.

🚗 Book or confirm your private transfer today and travel with peace of mind!